Refund policy

We want you to love every Lunelle order. If your sweets arrive damaged, incorrect, or not up to expectations, please contact us within 48 hours of delivery at help@lunelledesserts.com. Include a photo and your order number, and we’ll make it right.

As our products are fresh and perishable, we’re unable to accept returns — but we’re always happy to review your case and offer a replacement or refund when appropriate.